Will Rogers’ Round-Up - Customer Service
Customer Service is no joke people and as Philipe Ravanas loves to remind us, having a winning smile and a clean bathroom is not enough. It is all about the experience. Luckily we live in a time when increasingly more ways to shape that experience pop up daily. You can begin nudging your patrons well before they walk in the door and well after. Here are a gaggle of ideas that serves up a heaping helping of customer service food for thought. Dig in.
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